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  1. What is ActiveSync?What is ActiveSync?
    ActiveSync is the program that allows you to synchronize data and information between your desktop computer and your Windows Mobile device. Mobile Speak Pocket and Mobile Speak Smartphone are ins ...
  2. Pressing DoubleTap3 does not open the application menu on my WM5 device. Why?Pressing DoubleTap3 does not open the application menu on my WM5 device. Why?
    DoubleTap3 is the command to activate or move focus to the menu bar in the current window. If this menu bar is not available, then the command will not do anything. In Windows Mobile versions befo ...
  3. How can I input text on my Pocket PC device?How can I input text on my Pocket PC device?
    Mobile Speak Pocket comes with its own input methods for the user to enter text. Use LongTap1 to activate the default MSP input panel which is the Keyboard Simulator. Note that pressing Ctrl+LongT ...
  4. Can I change Mobile Speak user profiles on the fly?Can I change Mobile Speak user profiles on the fly?
    Yes. It is possible to change the active user profile anywhere by using the Edit+Clear (delete key) command. Note that this is not the same as phone profiles used to set the phone in Silent, Meeti ...
  5. How do I find out the IMEI number of my phone?How do I find out the IMEI number of my phone?
    To get the IMEI (serial number) of the phone, enter *#06# at the main dialing screen. There is no need to press the Dial/Send key. Note that your phone's serial number is not the same as the Mo ...
  6. My phone still can still boot/power up, but I wish to format it to restore to its factory defaults. How do I do this?My phone still can still boot/power up, but I wish to format it to restore to its factory defaults. How do I do this?
    Reformatting the phone will not only revert your phone's settings to factory defaults, but will also erase user data saved on the phone such as messages, contacts, appointments, etc. The following ...
  7. how do I reformat the phone if it would not boot/power up?how do I reformat the phone if it would not boot/power up?
    If the phone cannot be powered on even if the battery is fully charged, or if it gets stuck in the boot-up process, reformatting it may help solve this problem. To reformat the phone: Turn off ...
  8. How do I install the latest Mobile Speak Pocket update?How do I install the latest Mobile Speak Pocket update?
    Whenever a new version is released, upgrade instructions are available here.
  9. How do I upgrade to a newer version of Mobile Speak SmartPhone?How do I upgrade to a newer version of Mobile Speak SmartPhone?
    You need to remove the version of Mobile Speak SmartPhone installed on your device before installing the more recent version. Refer to the Upgrade Instructions page for more details.
  10. Why did the trial license on my device expire before the 30-day period ended?Why did the trial license on my device expire before the 30-day period ended?
    The trial license will expire if the date and time on the device moved back to an earlier setting. As a security against attempts to make it seem as though the 30-day evaluation period is not yet ...
  11. What do I need to do in order to purchase a license for MSP?What do I need to do in order to purchase a license for MSP?
    When you are ready to purchase a license for Mobile Speak Pocket, do the following: Find out the MSP serial number on your device. To do this, Open the MSP Control Panel by pressing Ctrl+L ...
  12. I was using an old version of Mobile Speak Pocket and when I upgraded to the latest, my license code is no longer valid. What has gone wrong and does this mean I need to pay for a new license?I was using an old version of Mobile Speak Pocket and when I upgraded to the latest, my license code is no longer valid. What has gone wrong and does this mean I need to pay for a new license?
    Starting with Version 1.0.6, a new Remote Activation Wizard was implemented for Mobile Speak Pocket, and consequently, the serial number of the software on your device has changed. Please obtain a ...
  13. What do I need to do in order to purchase a license for MSS?What do I need to do in order to purchase a license for MSS?
    When you are ready to purchase a license for Mobile Speak SmartPhone, do the following: Find out the MSS serial number on your device. To do this, Open the MSP Control Panel by pressing Wi ...
  14. Where can I find the download links for Mobile Magnifier?Where can I find the download links for Mobile Magnifier?
    Starting with Version 3.0, Mobile Magnifier is now integrated with Mobile Speak and no longer requires a separate installer. This means that installing Mobile Speak will also install Mobile Magn ...
  15. I have a valid license for the standalone version of Mobile Magnifier but this version of the product does not seem to exist anymore. what should I do and do I have to pay for a new license?I have a valid license for the standalone version of Mobile Magnifier but this version of the product does not seem to exist anymore. what should I do and do I have to pay for a new license?
    The license has merely changed when Mobile Magnifier was integrated with Mobile Speak. You will not be required to pay for the product again. Please contact us at info@codefactory.es to get an upg ...
  16. I have to start Mobile Magnifier manually every time I turn on the phone. What should I do so that it enables automatically?I have to start Mobile Magnifier manually every time I turn on the phone. What should I do so that it enables automatically?
    Turn on the "Autostart Mobile Magnifier" option in your active profile. It is disabled by default. To do this: Activate the "Configure Mobile Speak" shortcut in Menu > Mobile Speak. This opens a ...
  17. How can I configure the settings for Mobile Magnifier?How can I configure the settings for Mobile Magnifier?
    Starting with Version 3.0, Mobile Magnifier is now integrated with Mobile Speak. To configure Magnifier settings, open the "Configure Mobile Speak" screen either using the shortcut for that in Men ...
  18. There is a known issue with Mobile Magnifier shortcuts not working in the Standby screen. Activate the Magnifier by performing this command somewhere other than in this screen.
  19. I have installed Mobile Speak but Mobile Magnifier shortcuts do not appear in the "Mobile Speak" folder in Menu. Why?I have installed Mobile Speak but Mobile Magnifier shortcuts do not appear in the "Mobile Speak" folder in Menu. Why?
    Your phone is not compatible with MObile Magnifier. Check here for a list of supported phones.
  20. How do I install more voices on my Pocket PC?How do I install more voices on my Pocket PC?
    To install additional text-to-speech engines, do the following: Download the Mobile Speak Pocket installer for the voice you wish to add from the MSP downloads page. Connect the device to the ...
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